Professional IT advisory services, helping Your business to plan and execute a successful long-term IT strategy.
Professional IT consultancy and advisory services; leveraging maximum productivity and value from your IT investment. Enhance network performance, improve infrastructure security and mitigate annual IT expenditure.
Modern IVR – An IVR Experience Your Customers Can Love
Most consumers strongly dislike their encounters with IVR systems. As a result, those who find themselves in an IVR will do their best to find a way out – usually by hanging up! Many companies’ IVRs do not exploit the full set of capabilities of modern systems, relying on basic “press 1” type call routing. The result is low IVR containment rates – approximately 38% on average. This rate could be much higher, which would then make customer care costs much lower.
Wi-Fi marketing platforms are an effective way of driving more repeat visits into your business in a way that is extremely easy to setup and manage. It allows you to do much more than simply offer free wireless internet.
In a nutshell, it’s a really fast way for you to collect emails and build a customer database in exchange for the free Wi-Fi that you provide for guests, but that’s just the beginning.
Mobile Application Development
Picking the right approach to mobile app development is a critical success factor that can make or break your project. Oxagile’s mobile app developers typically use an agile, low-risk mobile development methodology that has a proven success record and ensures rapid results and 100% visibility.